Mpho Montsho

Product Manager | Digital Innovator | Strategic Builder

I'm a results-driven Product Manager with a strong track record of leading cross-functional teams, delivering user-centered digital experiences, and turning ideas into scalable solutions.

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Mpho Montsho

About Me

I specialize in building products from 0 to 1, aligning business objectives with user needs, and driving product growth through data-informed decision-making and iterative design.

Over the years, I've successfully led and contributed to product development across diverse industries, including eCommerce, healthcare, and social platforms. I bring a unique blend of business acumen, user empathy, and technical fluency to every project.

Whether it's creating a product roadmap, running sprint planning, or collaborating with designers and developers, I thrive on building products that make an impact.

Education

Babson College

Sep 2020 – May 2024

Bachelor of Science
Concentrations: Entrepreneurship & Finance

Highlights
  • Global Scholars Program: One of 11 international students awarded a competitive financial aid scholarship (Class of 2024)
  • Core Modules: Technology & Operations Management, Foundations of Management & Entrepreneurship, UI/UX Design, Affordable Design & Entrepreneurship, Digital Tech for Entrepreneurs, Talent Management

Portfolio

Celipa - Bill Splitting App

Celipa

Bill Splitting App

Directed development at Celipa, driving user adoption & enhancing the bill-splitting experience, resulting in over $75,000 in transactions in the first 9 months.

Conducted focus groups involving 120+ participants, resulting in critical product enhancements and a more user-centric product vision and roadmap.

Lynkr - Social Discovery Platform

Lynkr

Social Discovery Platform

Developed a social discovery platform focused on community-driven connections, enhancing user engagement and fostering meaningful interactions.

Eberjey - eCommerce Enhancement

Eberjey

eCommerce Enhancement

Enhanced the user shopping experience for a premium eCommerce brand, improving navigation, product discovery, and checkout processes.

Omnihealth Care - Healthcare Operations

Omnihealth Care

Healthcare Operations

Streamlined operational workflows for a homecare and staffing solutions provider, improving efficiency and patient care coordination.

Professional Experience

May 2024 – Present

Product Manager

TechBridge Innovations

  • Led cross-functional teams in successful program management, delivering tailored solutions on time and within budget, achieving 95% customer satisfaction
  • Led development of AI-driven risk scoring, cutting anomaly detection time by 60% and boosting security insights for enterprise clients
  • Created bundled services using reusable templates for front and back-end systems, improving product strategy and driving a 20% increase in topline growth
  • Partnered with engineering, design, and GTM teams to ship real-time identity verification workflows that improved onboarding success rates by 40% and met strict compliance standards
May 2024 – Present

Investment Banking Analyst – Fintech & Insurance

Deutsche Bank

  • Assisted a software aggregator in raising $150M in capital, presenting key growth metrics to attract venture capital and private equity investors
  • Built detailed financial models and pitch materials to support $500M+ in live and prospective transactions, including LBOs, IPOs, and strategic alternatives
  • Executed M&A transactions across the Fintech & Insurance sectors, including deal modeling, valuation (DCF, comps, precedent), and client presentations
  • Led due diligence for cross-border payment platform acquisition, evaluating financials, growth potential, and market position
Jun 2023 – October 2024

Co-founder, Product Manager

Celipa

  • Directed development at Celipa, driving user adoption & enhancing the bill-splitting experience, resulting in over $75,000 in transactions in the first 9 months
  • Conducted focus groups involving 120+ participants, resulting in critical product enhancements and a more user-centric product vision and roadmap
  • Defined and aligned product vision across all stakeholders, ensuring cohesive understanding of project scope, requirements, and deliverables, while driving customer-centric experience improvements
Jan 2023 – May 2023

Sales Operations Analyst

EnergySage

  • Drove product adoption and expanded the marketplace's national installer network by 25%, contributing directly to the performance metrics goals
  • Collaborated closely with the sales team to refine lead qualification processes, improving conversion rates by 15% and accelerating lead response time
  • Implemented sales processes and workflows, resulting in a 25% reduction in lead response time and an increase of 15% in lead conversion rates
  • Developed and presented strategic briefs and executive memos, translating complex research into clear business implications and supporting senior leadership discussions
May 2022 – Aug 2022

Product & Business Development

Credit Suisse

  • Conducted in-depth market and competitor analysis to inform product strategy, resulting in the successful introduction of automated portfolio rebalancing, which increased user retention by 20% on the etrade platform
  • Led the development and launch of a suite of asset management products that are ESG focused, increasing platform user engagement by 30%
  • Managed the development of an ESG scoring framework, improving sustainable investment solutions and enhancing the overall customer experience
  • Conducted municipal bonds research and implemented the internal ESG scoring framework, aligning products with customer needs and expectations
Dec 2023 – May 2024

Mergers & Acquisitions Associate

The Magnolia Firm

  • Generated detailed discounted cash flow, comparable valuation and accretion dilution analysis for the firms' mergers & acquisitions deals
  • Produced and distributed critical transaction documents (CIMs & teasers) to enhance communication and investor relations
  • Conducted market and competitive analysis, contributing valuable insights for transaction documentation and investor communications

Skills & Expertise

Product Management

  • Product Roadmapping
  • Agile & Scrum Methodologies
  • Product Vision & Strategy
  • User Story Mapping
  • Sprint Planning

UI/UX Design

  • User Research
  • Wireframing & Prototyping
  • Usability Testing
  • Information Architecture
  • Design Systems

Business Analysis

  • Competitive Analysis
  • Market Research
  • Financial Modeling
  • Go-To-Market Strategy
  • KPI Definition & Tracking

Technical Skills

  • Product Requirement Documents
  • API Understanding
  • Data Analysis
  • Technical Documentation
  • System Architecture

Leadership

  • Cross-functional Team Management
  • Stakeholder Communication
  • Project Management
  • Conflict Resolution
  • Mentoring & Coaching

Tools

  • Figma
  • Jira
  • Confluence
  • Google Analytics
  • Microsoft Office Suite